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JessicaKnows.com is published by Jessica Smith of Fleishman-Hillard's Sacramento office. The thoughts and ideas in this blog and postings are strictly my own and are not screened by my employer. Everything posted on this blog is my personal opinion and does not necessarily represent the views of Fleishman-Hillard or its clients.


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Sunday
Apr182010

Open Source Grad School, Social Media as a Weapon, The Coffee Party and More

It's been about a month since I started my new blog Jessica Smith in Real Time at JessicaNow.com.  I'm at just under fifty posts and not looking back.

I'm going to do a mid-month wrap up of my favorite posts every month.  So without further ado...

 

Grad School class for under $30

When Social Media is Used as a Weapon

Love the idea of FourSquare but Don't Get Out Much?

We've heard all about the Tea Party, but What about the Coffee Party?

Did you hear my family's headed back to the East Coast?

 A Cool thing my alma mater, the University of Maryland, is doing with crowdsourcing

Want to get every post as I blog at JessicaNow?  Subscribe to my feed!

Sunday
Mar212010

Jessica Smith in Real Time: JessicaNow.com

Nope, it's not a typo.

Even though I'm not blogging as much as I used to (almost daily!), I want to.

More often than not, I find myself jotting an idea down for a blog post and then waiting until I have enough time to post it.

But what I've missed and what I crave so much (and what a lot of my readers have said they want to) are my more "off the cuff" posts, my real time observations, and the things that make me human.

Introducing Jessica Now.  Same person, same mix of personal and professional, but with a little bit more spontaneity mixed in.  I will also be introducing to my readers many of the people that make my life more rich, more inspired, and more energized. 

If you are a fan of Jessica Knows, you will love Jessica Now.  I highly recommend subscribing to the feed for daily updates (and surprises).  And look for my longer, more thoughtful posts about digital strategy, social media, and word of mouth marketing on my agency's website soon.

 

Thursday
Mar182010

SXSW: Top 10 Reasons Why It Rocked

Just a week ago I spent most of the day flying out to Austin, TX for SXSW.

This was unlike any conference I've been to before, for the following reasons:

  • The sheer length, most conferences I've been to have been 3 days max
  • The complexity and multi-layered program around Chevrolet's program there (client)
  • The size.  'Nuf said.

Not only that but I had to wear many hats.  In the past I've gone as a speaker and an attendee, or as part of a single event for a client and an attendee, or as a sponsored blogger and an attendee.  At SXSW I was photographer, content scout, event host, videographer, influencer interviewer, digital strategist, social media advisor, blogger, and brand ambassador.  WHEW!

So, while that didn't leave much time to attend panels (actually, no time, although I've seen the debates around the panels' content) or go to all the flashy parties (the Chevrolet parties I did attend rocked though).

Bottom line?

SXSW Rocked.

And here's my Top 10 Reasons Why...

10.  I got to drive the Chevrolet Volt...not many people get to, but I was one of the lucky few.

9.  Most social media conferences are the same old talking heads talking about the same old topics.  Now while I didn't get to see any panels, I did get to meet people I wouldn't have otherwise met like Co-Founder of Tubefilter Marc Hustvedt, New Media Agent Brandon Martinez, and urban adventurer & Co-Founder of Go Game Finn Kelly.

8.  Being part of the #ChevySXSW team which included (but was not limited to) high-level executives, product & marketing managers, and other agencies.  There was no "they" or "me"...this was "WE" all the way. 

7.  Catching up with old friends like Jules Pieri & Joanne Domeniconi, Christopher Barger (client), Aaron Strout, Simon Salt, Peter Shankman, Jen Lee Reeves, Damien Basile, Scott Stratten and Josh Unfried.

6.  Making new friends with Brandon Chesnutt, Henry Balanon, Audrey Walker, Dave Murray, Joseph Jaffe, and Corey Grusden.

5.  Checking in on Gowalla.  And Chevrolet demonstrating how location based services can partner with big brands through value-adds and redemption.

4. Swooning over Meeting Josh Stewart (who I first saw on the show Dirt) at Tweethouse who is starring with Jamie-Lynn Sigler in the movie Wake.

3. Driving Mike Schneider, Jason Falls, and Jodi Gersh to the Chevrolet Salt Lick Party and driving Howard Greenstein, Alli Worthington, and Lucretia Pruitt back.

2. Collecting more t-shirts there than I think I acquired during my entire tenure in a sorority in college (now THAT's a lot of t-shirts)

1. Realizing that through the exhaustion, the stress, the lack of sleep, the lack of food, and the surrealness of it all that I'm so very grateful that I get to do what I love everyday and get to work with some of the most brilliant, driven, forward-thinking, genuine colleagues and clients.

See a common theme?

You'll probably see it in a lot of posts.  This conference wasn't about the swag, or the panels, or the photo ops.  It was about the people.  Plain and simple.

Speaking of people...have you met CC Chapman?  I was there for his Chevy Volt Test Drive.

Tuesday
Mar092010

Location at SXSW

UPDATE:  Need another reason to choose Gowalla as your LBS at SXSW?  Facebook has partnered with them too.

(Full Disclosure:  I'll be at SXSW as part of the Chevrolet SXSW team and we've chosen Gowalla to work with to provide a cool experience for those at the festival.  Chevrolet is an official sponsor this year of SXSW)

This year will be my first South by Southwest Festival experience. 

As the legend goes, Twitter had its debutante party at SXSW and this year it's all about location based services.

So what's a girl with an iPhone to do with quite a few options? 

I'll admit, Foursquare is pretty cool and has lots of users.  In fact, I have switched back and forth between Gowalla and Foursquare a few times.  For Gowalla, wins for me were the interface and the fact that I could "play" while still being a homebody (being Mayor of anything besides my office was looking unlikely).  However, A LOT of my friends - both online and off - use FourSquare...so it's been hard to choose. 

However, I'm going to be using Gowalla exclusively.  If SXSW is all about location and location is all about being local, then Austin-based Gowalla is the way to go.

The social gaming aspect of location based services is very cool, but I'm thinking it will also be extremely helpful if I lose my friends in a crowd or want to find out where the hottest parties are via the volume of check-ins.  Also, since my husband will be following jealously along at home, I can share the experience with him, too.

Plus, Chevrolet and Gowalla have quite a few fun surprises in store.

I look forward to catching up with friends and making new ones at SXSW this year.

Let's connect on Gowalla so we can make those connections happen.

You can find me here.

And in the meantime, follow the Chevrolet Road Trip teams as they  make their way to Austin, plus all the action at the festival by following the #ChevySXSW hashtag because while location based services may be the "it" factor this year, Twitter is still sharing the spotlight with them.

What Location Based App will you be using? 

 

Tuesday
Mar092010

A Further Thought on Community

It's funny, the blog post about spam being more than just email spam the other day became a conversation around hashtag highjacking in general in the comments (I'm not missing the irony here.)

Basically, I was told that if the community decides to take over the conversation, especially when it comes to a brand, then it is their right to do so.  (I'd argue that there are people, yes, real human beings, that work at these companies, and YES!  even like their jobs...but I digress).

The comments started to give me pause, because it seemed they were moving in the direction of validating being aggressive and forceful.  The rationale was because the "minority" online was saying nice things about a company that the "majority" online had a big problem with and they wanted them to address that problem RIGHT THEN.

When force, intimidation, or mockery becomes involved, the notion of community disintegrates.   That happens online AND offline, no matter what side of the coin you're on.  Communities are not a new development here, we just have new channels for creating, fostering and...well, destroying them if we're not careful.  Human behavior continues to translate online...even if one is behind a computer instead of in a large crowd of people.  From my observation, the only change I've seen is that aggression can become more amplified.  But then again, so can the outpouring of support.  

I've seen more positive outcomes from community movements online when there's been positive intentions behind it.  Perhaps there's something to that.